We value our service focused partnership with The Newtron Group. We are committed to keeping you at the center of everything we do!

The Principal® difference

Our long-term relationship with The Newtron Group has been a successful and growing relationship. We are committed to serving your retirement needs and providing a best-in-class experience for your employees.

Scroll down to catch a glimpse of our investment in technology, total retirement services and to see the experienced team that has the pleasure of serving The Newtron Group.

We look forward to hosting you at our global headquarters again soon! In the meantime, feel free to visit us virtually!

The Principal® difference

Unlike other providers, retirement is at the heart of our business. Retirement and asset management operations represent 95% of our assets under management.* We're committed to serving our retirement clients and investing in our business.

* Principal data as of July 30, 2020.

We’re proud of our culture

Our people shape and reinforce our culture of service, inclusion, and innovation while helping our customers reach their goals for financial security and live their best lives.


Don't just take our word for it. We continually receive industry accolades like these proving we make our values come to life.

Top 100 Most Sustainable Companies in America

Barron’s, February 2020.

America’s Best Employers for Diversity

Forbes, January 2020.

World’s Most Ethical Companies®

Ethisphere Institute, February 2021.

Dedicated service team

We bring a wealth of experienced, dedicated talent to your plan. Your team, led by Rae Willis, will review your goals, develop solutions to drive outcomes, and coordinate the many aspects of your retirement program.

Joleen Workman

Vice President, Customer Care

Rae Willis

Relationship Manager

Joe Bradfield

Senior Client Service Manager

Casey Langseth

Senior Digital Experience Consultant

Linda Anderson

Senior Retention Consultant

Joleen Workman

Vice President, Customer Care

Rae Willis

Relationship Manager

Joe Bradfield

Senior Client Service Manager

Joe Bradfield

Senior Client Service Manager

* As of June 30, 2021.

Our focus is you

With more than 75 years of experience in the retirement industry, we understand that large retirement plans often have unique complexities.1 During our long-tenured relationship, we’ve worked together to solve for the complex and identify efficiencies to improve plan administration. We are committed to keeping Raymond James at the center of everything we do and building solutions and technology to meet your evolving needs.

You come first

We strive to build meaningful relationships and provide a personalized experience for you and your employees.

Our people

Our success depends on divesity and inclusion so everyone here can bring their best selves to work for you.  



It's our responsisblity to continously innovate, invest, and meet you where you need us. 


Flexible total retirement solutions. Easy plan administration. Simple navigation.

Dedicated team. Your long-tenured service team will oversee all aspects of your plan administration and proactively consult with you on additive services or best practices that could improve plan operation.
Consulting services. Jim Aldridge and Brad Henschen bring over 70 years of combined retirement plan consulting and will continue to serve all your consulting needs as it relates to your Defined Contribution, Profit Sharing and ESOP plans.
Participant dashboards. View participation rate reports, distribute educational content to your associates, model changes to your plan, and more with our participant dashboards.
Investment flexibility. You’ll have access to an extensive mutual fund network for your plan, along with robust investment solutions designed to meet your participants' investing preferences.
Compliance support. We support The Newtron Group with a signature-ready Form 5500 and a streamlined e-filing process from the Principal website.6
Audit reporting. Your auditors can quickly and efficiently self-serve with our online audit package and speak directly to our team of audit support specialists for any questions they have.
1 Principal Financial Group was founded in 1879 and began managing retirement assets in 1941 and non-qualified plans in 1971.
2 By number of 401(k) plans with over 5,000 participants, PLANSPONSOR Recordkeeping Survey, July 2020. Principal and Wells Fargo IRT combined Plansponsor.com data as of July 2020. Future market share is subject to change and won’t be updated until next release of applicable data.
3 Based on total number of plans, PLANSPONSOR Defined Benefit Administration survey, July 2020.
4 Based on total number of Section 409A plans, PLANSPONSOR NQDC Recordkeeping Survey, July 2020.
5 Based on total number of recordkeeping plans, PLANSPONSOR Recordkeeping Survey, June 2020.
6 As of December 31, 2020, Principal is one of only six recordkeepers approved by the DOL to file Form 5500. Principal is one of three fully certified vendors. The other providers have exceptions or limitations to their certification. We can file all forms and schedules. The others can only prepare and file specific forms and schedules.


Personalized experiences to drive participant outcomes

Our participant strategy is designed to drive action. We’ve built a personalized, interactive experience in parallel with our call centers, so your associates can engage with us when and how they want. Your associates can access retirement, investing, and financial wellness tools and resources any time to help them save and plan for their future. Plus, we consult with you to develop an ongoing communications strategy designed specifically for your organization and associates.

Engage from the beginning

Say hello to a personalized 401(k) welcome.

  • Automated eligibility notice delivery and enrollment reminders1
  • Principal® Real Start digital onboarding including text and mobile enrollment 
  • Dedicated contact center team
  • Transcreated experience for Spanish speakers

Elevate the experience

Take retirement to the next level.

  • Retirement Wellness Score and Planner
  • Motivational peer comparison
  • My Virtual Coach
  • Principal® mobile app
  • Hola Futuro Spanish website

Expand beyond retirement

Access holistic financial wellness tools through Principal® Milestones.

  • Standard will and other legal documents participants can prepare
  • Student loan repayment resources and access to more than 15,000 scholarships
  • Money management education
  • Financial tips on Amazon Alexa and Google Assistant

Amazon Alexa is a trademark of Amazon.com, Inc. Standard

text and data rates apply.

46% higher average deferral among participants who use our digital experience2

Principal® app rated 4.8 out of 5 stars3

38% higher average deferral among participants who use Principal® Milestones4


Principal® Milestones

At no additional cost they can access:

  • Enrich for unbiased financial education
  • Enrich Student Loan Repayment Program(through partnership with SoFi)
  • ARAG to prepare a standard will and other legal documents

Putting retirement planning at participants’ fingertips

Mobile-first approach

The Principal® app makes it easy for participants to manage their account on the go and plan for their future.



Technology + Engagement = Outcomes:
A look at key engagement metrics for your employees:

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1 No charge for electronic delivery for clients who deem their associates are “wired at work.” Automated paper delivery is available for a fee.
2 Principal reporting January 1 through June 30, 2019. Compares participants who used the resources with those who did not.
3 iOS App Store rating as of January 26, 2021.
4 Principal reporting for all clients that use Principal® Milestones as of June 2020.
5 Principal reporting as of June 30, 2020. For illustrative purposes only. Standard text and data rates apply.

Participant campaigns

Communications include action items to help drive positive retirement outcomes, with topics such as transitioning to Principal, investment review/diversification, beneficiary designation, webinars, and mobile app usage.

Participant Call Center

You and your participants will have access to a U.S.-based team of our most experienced retirement specialists within our Elite Service Team. This team serves a small group of relationships. Members of this team have received one or two promotions prior to being named to the Elite Service Team and have an average tenure of eight years.*

Kyle Coburn serves as Raymond James liaison within the call center and works closely with Patti Betzer, Assistant Director – Client Relationship, to help ensure all initiatives, communications and plan features are available to the Elite Service Team that serves Raymond James. All of our Elite Service Team members that provide education and support to your participants are fluent in Defined Contribution, ESOP and Nonqualified benefits, which allows us to provide one-call resolution for your participants.

* As of 3/31/21

Committed to your future needs

A service focused approach in serving The Newtron Group

Connect with us:    Principal.com

Terms of Use   |   Disclosures   |   Privacy   |   Security   |   Report Fraud

The Retirement Wellness Planner information and Retirement Wellness Score are limited only to the inputs and other financial assumptions and is not intended to be a financial plan or investment advice from any company of the Principal Financial Group® or plan sponsor. This calculator only provides education which may be helpful in making personal financial decisions. Responsibility for those decisions is assumed by the participant, not the plan sponsor and not by any member of Principal®. Individual results will vary. Participants should regularly review their savings progress and post-retirement needs.

The value-added resources provided through ARAG Services, LLC (ARAG®) and iGrad, Inc. (Enrich) are not a part of any insurance products and plan administrative services provided through Principal Life Insurance Co or affiliated with any company of the Principal Financial Group®. All resources may be changed or canceled at any time. The use of resources provided by ARAG Services, LLC or Enrich should not be considered a substitute for consultation with an attorney or advisor. Principal® is not responsible for any loss, injury, claim, liability, or damages related to the use of the ARAG Will & Legal Document Center or Enrich resources. Please remember that the ARAG legal documents, DIY Docs® are accurate and useful in many situations. Due to possible changes by a state, it is a good idea to periodically review a template used to be sure it is the most current template. Whether or not the document is right for you and your situation depends on your circumstances. If you want specific advice regarding your situation, consult an attorney.

Information is intended to be educational in nature and is not intended to be taken as a recommendation.

Principal Financial Group closed the acquisition of certain assets of the Wells Fargo Institutional Retirement and Trust business (IRT) on July 1, 2019. The transition, transfer, and integration of IRT business operations, employees, and clients will occur by year end 2021. During the transition period, Wells Fargo Bank, N.A., a bank affiliate of Wells Fargo & Company, will continue to operate and service the IRT business for the benefit of Principal®, including providing recordkeeping, trustee, and/or custody services. Wells Fargo has not reviewed the content of the attached material and makes no judgment of its accuracy.

Retirement professionals provide education, which may be helpful in making personal retirement decisions. Responsibility for those decisions is assumed by the participant, not by any member of Principal®. Participants should regularly review their savings progress and post-retirement needs.

Insurance products issued by Principal National Life Insurance Co (except in NY) and Principal Life Insurance Co. Plan administrative services offered by Principal Life. Securities offered through Principal Securities, Inc., 888-774-6267, member SIPC and/or independent broker-dealers. Principal National, Principal Life, and Principal Securities are members of the Principal Financial Group®, Des Moines, IA 50392. Principal, Principal and symbol design and Principal Financial Group are trademarks and service marks of Principal Financial Services, Inc., a member of the Principal Financial Group.

© 2021 Principal Financial Services, Inc.