Thank you for considering Principal® as your retirement plan service provider!

Thank you for considering Principal® as your total retirement solutions provider!

The Principal difference

Thank you for considering us as your total retirement solutions provider. We appreciate the Defined Benefit plan relationship we have with Prisma Health today.

Scroll down to catch a glimpse of what your total retirement solutions experience will look like at Principal.


Unlike other providers, retirement is at the heart of our business. Retirement and asset management operations represent 94% of our assets under management.* We're committed to serving our retirement clients and investing in our business.

* Principal data as of 12/31/2021

We're proud of our culture

Our people shape and reinforce our culture of service, inclusion, and innovation while helping our customers reach their goals for financial security and live their best lives.


We typically receive industry accolades like these proving we make our values come to life.

Top 100 Most Sustainable Companies in America

Barron’s, February 2022

America’s Best Employers for Diversity

Forbes, April 2021

World’s Most Ethical Companies®

Ethisphere Institute, February 2021

Understanding the new normal

We understand the needs of your physicians, providers, team members, and industry. We’re here to listen and evolve to address your changing concerns and challenges.

The Health Care industry has a seat on our client council, which provides the opportunity to help shape how we deliver our services, allocate IT resources, and build new products and services.

Our Health Care clients1

Total participants:

Over 1.5M

Total assets:

Over $52B

Total plans:

Over 5,300

To the team members of Prisma Health
on the frontlines of the Coronavirus pandemic…

We applaud you.

We appreciate you.

We thank you.

1 Principal reporting as of December 31, 2021

Health Care Case Study

You want what’s best for your team members—including a better retirement. Health Care workers are in unprecedented demand—not only for their skills, but more so for their time.

Team members often find themselves juggling exhausting schedules, dealing with mental stress, student loan debt, and other financial commitments and personal obligations—all while trying to stay healthy.

Through our planning tools and financial wellness resources—and like telehealth visits, virtual 1:1 meetings, and education sessions—we help make it simpler and more convenient for your team members to manage for a financial future.

Listen to one of our health care clients and what they did to help their team members take steps to become financially secure.

Not indicative of future results. Results will vary based on retirement plan characteristics.


Consulting services and expertise to serve complex plans

We have expertise in retirement plan services. We identify the pros and cons of strategy and design so that you can make sophisticated decisions. Our deep bench of subject matter experts will help Prisma Health attract and retain talent. During the Great Resignation, it is critically important for top tier talent attraction.

Multiple plans. One integrated experience.


With Principal® Total Retirement Solutions you'll have one simple experience on a streamlined digital platform with one experienced relationship manager and one experienced team instead of multiple service providers. Plus, your employees can check their retirement benefits with just one click, one call, one app.

As a top service provider, our capabilities can help you manage the complexities of multiple retirement plans. Click on the circles to learn more about our services.

DC recordkeeper2
DB recordkeeper3
NQDC provider4
ESOP provider5

Prisma Health deserves our best

Prisma Health will continue to be served in our Signature team, which includes our largest and most complex clients. This team focuses on clients like you with defined contribution, defined benefit and nonqualified plans.


Clients in our Signature Team who have $1 billion or more in plan assets represent:

42% have more than $1 billion within our Signature team clients6

Over $120 billion in assets6

Over 1.7 million participants6

Key to our understanding of $1 billion plans is the 23.4-year average service tenure we have with this specific team. The Senior Relationship Directors who serve our $1 billion plan clients draw on an average of 27 years of industry experience and knowledge to offer their perspective that helps move plans forward.6

Our experience with $1 billion plans means we won’t force Prisma Health into a box – we’ll create processes that work for Prisma Health and their plans. Our flexibility and experience in designing and implementing administrative processes for Prisma Health can reduce their workload and efficiently help Prisma Health administer their retirement program.

Jacque Mohs

Health Care Practice Leader,
Senior Relationship Consultant

We appreciate the retirement relationship we have had with Prisma Health over the last 2 years.

  • We have significant experience and expertise servicing Prisma Health’s defined benefit plan.

  • We understand what you value, your preference of plan services, and understand your organization very well.

Your current defined benefit Senior Relationship Consultant, Jacque Mohs, would also lead your service team going forward for the entire Prisma Health relationship. This would provide one point of contact for your entire retirement program. Jacque also acts as our health care practice leader at Principal, and shares best practices across our health care book of business.

Flexible solutions. Easy plan administration. Simple navigation.

Dedicated team. Your experienced service team will onboard your plan, oversee daily operations, educate your employees, and consult with you on plan design.
Consulting services. Our retirement plan consulting team can bring you forward-thinking strategies that can lead to increased efficiency, improved participant preparation for retirement, and lightened administrative load.
Participant dashboards. View participation rate reports, distribute educational content to your employees, model changes to your plan, and more with our participant dashboards.
Investment flexibility. You’ll have access to an extensive mutual fund network for your plan, along with robust investment alternatives including collective investment trusts, separate accounts and custom investments designed to help meet your participants' investing preferences.
Compliance support. File all forms and schedules directly from our plan sponsor website.7 We’ll even remind you to complete a Form 5500 Questionnaire.
Audit reporting. Complete your audit quickly and more efficiently with self-serve audit reports. Plus, get in-the-moment answers to your audit-related questions through our audit support hotline and virtual assistant.
1 Principal Financial Group was founded in 1879 and began providing plan services in 1941.
2 Based on defined contribution participant count. PLANSPONSOR July 2021 Recordkeeping Survey.
3 Based on number of plans, PLANSPONSOR DB Administration survey, May 2021.
4 Based on number of Section 409A plans, PLANSPONSOR Recordkeeping Survey, July 2021.
5 Based on number of ESOP plans, PLANSPONSOR Recordkeeeping Survey, July 2021.
6 All stats presented are as of December 31, 2021, unless otherwise noted.
7 As of December 31, 2020, Principal is one of only six recordkeepers approved by the DOL to file Form 5500. Principal is one of three fully certified vendors. The other providers have exceptions or limitations to their certification. We can file all forms and schedules. The others can only prepare and file specific forms and schedules.

Nonqualified plan services

With Principal, you and your participants can take advantage of having a single, comprehensive service-focused partner who provides consulting on plan design, financing options, implementation, administrative services, and a robust participant experience all in one tailored offering. As the #1 provider of nonqualified deferred compensation plans,* Principal has supported the design and financing of nonqualified plans for over 40 years.** Our specialized solutions can provide savings opportunities to supplement retirement income beyond qualified retirement plans, helping plan sponsors recruit, retain, and reward key employees.

* Based on number of Section 409A plans, PLANSPONSOR NQDC Recordkeeping Survey, July 2021.

** Principal Financial Group was founded in 1879 and began managing retirement assets and providing nonqualified retirement plan services in 1971.


Personalized experiences to help drive participant outcomes

Our participant strategy is designed to drive action. We’ve built a personalized, interactive experience in parallel with our call centers, so your employees can engage with us when and how they want – for each of their plans at Principal. Your employees can access digital retirement, investing, and financial wellness tools and resources any time to help them save and plan for their future. Plus, we consult with you to develop an ongoing communications strategy designed specifically for your organization and employees.

One app.

Participants can access applicable Prisma Health plans in the app

One website.

Participants can access applicable Prisma Health plans from the homepage

One call center.

100 representatives in the elite queue to help answer calls for clients like Prisma Health

For illustration use only.

Engage from the beginning

Say hello to a personalized welcome.

  • Automated eligibility notice delivery and enrollment reminders1
  • Principal® Real Start digital onboarding including text and mobile enrollment 
  • Dedicated contact center team
  • Transcreated experience for Spanish speakers

Elevate the experience

Take retirement to the next level.

  • Retirement Wellness Score and Planner
  • Motivational peer comparison
  • Principal® app
  • Hola Futuro Spanish website

Expand beyond retirement

Access holistic financial wellness tools and resources through Principal® Milestones.

  • Standard will and other legal documents participants can prepare
  • Student loan repayment resources and access to more than 15,000 scholarships
  • Money management education
  • Financial tips on Amazon Alexa and Google Assistant

Amazon Alexa is a trademark of, Inc. Standard

text and data rates apply.

1 No charge for electronic delivery for clients who deem their employees are “wired at work.” Automated paper delivery is available for a fee.
2 Princpal reporting from January 1, 2021 - December 31, 2021. Compares participants who used the resources with those who did not.
3 iOS App Store rating as of March 21, 2022.
4 Principal reporting for all clients that use Principal® Milestones as of December 31, 2021.

Custom communications

We're able to communicate with your employees in a way that feels familiar and comfortable to them. We can develop participant campaigns in both English and Spanish, customized with your brand. Communications include action items to help drive positive retirement outcomes, with topics such as transitioning to Principal, investment review/diversification, beneficiary designation, webinars, and mobile app usage. (Click on images below to see the full-size samples)

Multiple campaign touchpoints

For illustration use only.

Principal® Milestones

At no additional cost they can access:

  • Enrich for unbiased financial education
  • Enrich Student Loan Repayment Program (through partnership with SoFi)
  • ARAG to prepare a standard will and other legal documents

Putting retirement planning at participants’ fingertips

Mobile-first approach

The Principal® app makes it easy for participants to manage their account on the go and plan for their future.

For illustrative purposes only


Committed to keeping customers’ assets and information secure

You can feel confident we have the people, processes, and technology in place to help safeguard access to your employees' data and retirement savings. Plus, we constantly monitor, test, and adjust our security features.

Safeguarding customers’ info is a top priority

Our approach, paired with third-party expertise, provides flexibility to act quickly on any potential threats. We go beyond the Department of Labor cybersecurity best practices by:

  • Requiring two-factor authentication
  • Conducting ongoing third party cyber attack testing
  • Working closely with local, state, and national government agencies
  • Conducting background checks on all employees
  • Having cybersecurity insurance
  • Serving as active members of industry groups such as:
    • SPARK Data Security Oversight Board
    • Cyber Readiness Institute (CRI)
    • FS-ISAC

Our simple customer protection guarantee

Principal will reimburse participants’ employer-sponsored retirement accounts1 for losses from unauthorized activity occurring through no fault of their own.

Third-party validation

Independent auditing firm reviews and evaluates our controls related to security, confidentiality, and availability of customer data in SOC 2 Type 2 report.
1 Employer-sponsored retirement plans are defined benefit or defined contribution. The guarantee applies to employer sponsored defined benefit, ESOP or defined contribution plans and is effective for unauthorized activity that occurs through no fault of their own. Exclusions to the policy may apply.
2 Financial Advisor IQ Service Awards, October 2021.

Thank you for your consideration.

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The subject matter in this communication is educational only and provided with the understanding that Principal® is not rendering legal, accounting, investment or tax advice. You should consult with appropriate counsel, financial professionals, and other advisors on all matters pertaining to legal, tax, investment or accounting obligations and requirements.

Retirement professionals provide education, which may be helpful in making personal retirement decisions. Responsibility for those decisions is assumed by the participant, not by any member of Principal®. Participants should regularly review their savings progress and post-retirement needs.

The value-added resources provided through ARAG Services, LLC (ARAG®) and iGrad, Inc. (Enrich) are not a part of any insurance products and plan administrative services provided through Principal Life Insurance Co or affiliated with any company of the Principal Financial Group®. All resources may be changed or canceled at any time. The use of resources provided by ARAG Services, LLC or Enrich should not be considered a substitute for consultation with an attorney or advisor. Principal® is not responsible for any loss, injury, claim, liability, or damages related to the use of the ARAG Will & Legal Document Center or Enrich resources. Please remember that the ARAG legal documents, DIY Docs® are accurate and useful in many situations. Due to possible changes by a state, it is a good idea to periodically review a template used to be sure it is the most current template. Whether or not the document is right for you and your situation depends on your circumstances. If you want specific advice regarding your situation, consult an attorney.

Insurance products issued by Principal National Life Insurance Company (except in NY) and Principal Life Insurance Company®. Plan administrative services offered by Principal Life. Principal Funds, Inc. is distributed by Principal Funds Distributor, Inc. Securities offered through Principal Securities, Inc., member SIPC and/or independent broker-dealers. Principal National, Principal Life, Principal Funds Distributor, Inc. and Principal Securities® are members of the Principal Financial Group®, Des Moines, IA 50392.

Principal®, Principal Financial Group® and the Principal logo design are registered trademarks of Principal Financial Services, Inc., a Principal Financial Group company, in the United States and are trademarks and service marks of Principal Financial Services, Inc., in various countries around the world.
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