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Principal® Custody Solutions web experience

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Topics of interest

Statements

Reporting

Benefit payments

Stale-dated checks

Your new experience

As shared earlier in the migration journey, we chose to retain the SEI accounting platform Wells Fargo IRT uses today. The platform provided a solid foundation to build the Principal® Custody Solutions web experience. Through research with Wells Fargo IRT clients like yourself, we identified some of the most important user experience features and have built them into the new interface.

Key functionalities and enhancements include:

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You’ll no longer need to select different applications to conduct the business at hand – one system, one login, one streamlined web experience.

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All users will migrate with the same permissions access (ability to make changes, transactions, reporting, etc.) as they have today at Wells Fargo IRT.

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Through the account access authentication process, you’ll no longer need a physical token (e.g., key fob) to access your account.

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Streamlined for efficiency, the new dashboard will show a summary of available real-time account information (both cash and transactions) and statements. You’ll have the ability to click on each topic to get the additional details you’re looking for. You’ll also be able to customize the account you want to see by setting a default view. And alerts will display if there’s been any new activity.

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Watch for an invitation near Jan. 20, 2022, for a website training webinar scheduled for Feb. 1, 2022, including a demo and Q & A. Additional support will be available through your service team.

Terminology

With the transition to the Principal® Custody Solutions web experience, terminology that is familiar to you will change. The chart below outlines how a few key Wells Fargo IRT terms will be positioned at Principal® Custody Solutions.
Wells Fargo IRT
terminology
Principal® Custody Solutions
terminology
CEOPrincipal web experience
Retirement Plan Payments (RPP)Benefit payments
Trust Information Delivery (TID)Statements
Trust Portfolio Reporting (TPR)Reports
Benefit Payments Online (BPO)Retirement payment center
Discretionary Asset Management (DAM); services offered through Institutional Asset Advisors (IAA)Outsourced Chief Investment Office (OCIO); services offered through Principal Global Advisors (PGA)
Clearwater Analytics**Trust analytics**
Cash MovementCash transactions
Performance IQ**Performance reporting**
InvestOne Performance Reporting**Performance reporting**


**Client-specific connection

Statements

Access to statements is made easier through one, consolidated location on the home page dashboard. You’ll continue to receive statements using the same method (paper or email) and frequency (monthly, quarterly, or annually) as you do today at Wells Fargo IRT. You’ll also have access to seven years of statement history.

Beginning February, 2022, statements will come from Principal® Custody Solutions.

Reporting

Reports will also be consolidated in one place with the ability to build your own custom reports. You’ll also have the ability to filter data to meet your specific needs.

 

Custom reports you previously created at Wells Fargo IRT will migrate to Principal® Custody Solutions. We continue to test the auto-scheduling functionality of scheduled reports and expect it to be available shortly after migration. This means they won’t automatically be delivered to you. They will be available, but you’ll need to run your scheduled reports in the Reports tab on the website. Ten years of historical reports will migrate to Principal® Custody Solutions. Contact your Relationship Manager for assistance with historical reports not on the website.

 

You’ll have access to your current benefit payments’ report along with eighteen months of historical data, including the monthly Suspected Decedent Report.

Cash movement

The cash movement feature on the Principal® Custody Solutions website will provide mostly the same capabilities as at Wells Fargo IRT.

You’ll have the ability to:

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Transfer funds between custody accounts

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Transfer funds between custody accounts and Wells Fargo Demand Deposit Account (DDA) accounts

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Enforce daily and cumulative transaction limits requiring secondary approval

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Move funds real-time cash transfers between custody accounts and DDAs (see cash processing times below)

You’ll have the ability to:

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Transfer funds between custody accounts

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Transfer funds between custody accounts and Wells Fargo Demand Deposit Account (DDA) accounts

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Enforce daily and cumulative transaction limits requiring secondary approval

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Move funds real-time cash transfers between custody accounts and DDAs (see cash processing times below)

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Note: We don’t have access to show your Wells Fargo DDA balance on the cash movement screens. You will need to verify your DDA account balance before initiating a transfer. To do so, you’ll need to log in to your Wells Fargo CEO Treasury Management workstation tool to verify the DDA account balance to ensure you have sufficient funds. To help you remember, a reminder will appear on the screen to verify your balance prior to the transfer.

You can find your custody account available cash to transfer balance in four different places on principal.com:

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On the home page dashboard banner

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On the home page Real-time available cash balances widget

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On the home page dashboard banner

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Under the Cash transactions tab, Available to transfer section

You can find your custody account available cash to transfer balance in four different places on principal.com:

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On the home page dashboard banner

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On the home page Real-time available cash balances widget

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On the home page dashboard banner

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Under the Cash transactions tab, Available to transfer section

The custody account available cash to transfer balance is the total of the uninvested cash and the cash sweep. These funds are available for transfer as they are today in accordance with your sweep asset’s operational cutoff and market close. You will see your available cash to transfer balance equal to zero daily after your sweep asset’s operational cutoff, on weekends, and on bank holidays.
 

When initiating a cash transfer from your Wells Fargo DDA into your Principal® Custody Solutions account, you’ll be notified if it’s past your sweep asset cutoff time. Funds transferred will sit uninvested until the next sweep run. We’ll request confirmation you’d like to proceed to complete the transfer. This is the same functionality as you know today.
 

On Feb. 22, disbursement transactions will be processed as a wire transfer to the DDA to ensure proper timing.

Benefit payments

All benefit payments’ processing, reporting, and related tax forms will be available via the Principal® Custody Solutions web experience. Your Plan’s benefit payments will continue to be issued from the same benefit payment system that is used today with a modified look.

Benefit payments provides most of the same functionality available today through Wells Fargo IRT’s Retirement Plan Payments, including a recent enhancement allowing the ability to access and print the last three years of retiree tax forms. Some preferences will be set for you. For instance, your default time zone will be set to Central Time and your overnight carrier will be FedEx®. As you create new payments, keep in mind that you will need to start and complete the process in one session.

 

If you issue a stop payment order and then find that you need to reverse it, simply call your service team at Principal® Custody Solutions to assist you. Additionally, they can help if you would like to add a bulk message to your retirees’ checks.

 

Direct interface clients will use the same file layouts used today at Wells Fargo IRT. Transmission testing is near completion for all existing incoming and outgoing interface files.

icon of a calendar to represent an invitation for an upcoming event.
Watch for an invitation near Jan. 20, 2022, for a benefit payments-specific training webinar scheduled for Feb. 3, 2022. Additional training and support will be available through your service team.

Stale-dated checks

Trust Payment System (TPS) checks issued by Wells Fargo Bank are stale-dated* after 90 days. The last checks to be issued by Wells Fargo will be dated Mar. 1, 2022, and will be stale-dated on June 1, 2022. Starting in January 2022, Wells Fargo IRT will begin the process of stopping payment on checks dated 90 days or older.

Here's what you can expect:

  • A stop payment will be issued, and the net amount will be returned to the trust.
  • All tax reporting for the checks will remain.
  • The net amount can be reissued by contacting your Client Service Specialist.

If your plan follows escheatment** rules:

  • For any checks issued prior to 2021, the escheatment process will be initiated by Wells Fargo prior to Feb. 18, 2022, and will be completed by Wells Fargo.
  • For any remaining outstanding checks, a stop payment will be issued, and the net amount will be wired to Principal® Custody Solutions. A check will be reissued and/or the escheatment process will be initiated.

* A stale-dated check is one that is 90-days or more past the issue date of the check.

** Escheatment is the process of turning custody of abandoned assets or accounts over to a state authority.

 

The subject matter in this communication is educational only and provided with the understanding that Principal® is not rendering legal, accounting, investment advice or tax advice. You should consult with appropriate counsel or other professionals on all matters pertaining to legal, tax, investment or accounting obligations and requirements.

 

Information provided is solely for illustrative purposes only and the actual terms of the services are governed by the organization’s applicable service agreement(s).

 

Principal Financial Group closed the acquisition of certain assets of the Wells Fargo Institutional Retirement and Trust business (IRT) on July 1, 2019. During the transition period, Wells Fargo Bank, N.A., a bank affiliate of Wells Fargo & Company, will continue to operate and service the IRT business for the benefit of Principal®, including providing recordkeeping, trustee, and/or custody services.

 

Wells Fargo has not reviewed the content of the attached material and makes no judgment of its accuracy.

 

Investment and Insurance products are:

  • Not Insured by the FDIC or Any Federal Government Agency
  • Not a Deposit or Other Obligation of, or Guaranteed by, Principal Bank or Any Bank Affiliate
  • Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

 

1859445-102021 | 02/2022

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Principal Global Advisors is a specialized investment management group within Principal Global Investors. Principal Global Investors leads global asset management at Principal®.

 

Custody and trust services are provided by Principal Bank®, Member FDIC, and/or Principal Trust Company®. These services are provided under the trade name Principal® Custody Solutions, a division of Principal Bank. Principal Trust Company is a trade name of Delaware Charter Guarantee & Trust Company. Principal Bank and Principal Trust Company are members of the Principal Financial Group®, Des Moines, Iowa 50392.

 

When Principal Custody Solutions is providing investment management services, Principal Custody Solutions serves as the investment manager or discretionary trustee but leverages the investment expertise of Principal Global Advisors. Customers may also contract directly with Principal Global Advisors for investment management services. In those instances, Principal Custody Solutions serves solely in a custodial or trustee capacity. Please refer to your underlying service agreements for details.

 

Wells Fargo Bank, N.A., SEI Investments Company (“SEI”), Clearwater Analytics, FedEx Corporation, The Bank of New York Mellon, Depository Trust & Clearing Corporation (“DTCC”), FIS, SWIFT, PricewaterhouseCoopers (“PwC”), Ernst & Young, and KPMG are not affiliates of any company of the Principal Financial Group®.

 

Principal Global Investors, Principal Bank, and Principal Trust Company are members of the Principal Financial Group®, Des Moines, Iowa 50392. Principal, Principal and symbol design and Principal Financial Group are trademarks and service marks of Principal Financial Services, Inc., a member of the Principal Financial Group.

 

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